Privacy Policy

Effective Date: 1 July 2025

This Privacy Policy explains how Emma Moore Coach (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website emmamoore.coach, sign up for our services, or interact with our content.

We are committed to protecting your privacy and ensuring your personal information is handled responsibly.

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

  • Personal details: Name, email address, phone number, billing details, or any information you voluntarily provide.

  • Account information: Login credentials if you create an account.

  • Payment details: Processed securely via third-party providers (we do not store your full credit card details).

  • Usage data: IP address, browser type, device information, pages visited, time spent, and cookies.

  • Communications: Any messages you send via contact forms, email, or social media.

2. How We Use Your Information

We use the information we collect to:

  • Provide, personalise, and improve our coaching services and programs.

  • Process payments and manage subscriptions.

  • Send updates, newsletters, and marketing communications (you can unsubscribe anytime).

  • Respond to enquiries and provide customer support.

  • Analyse site traffic and improve user experience.

  • Comply with legal obligations.

3. Sharing of Information

We do not sell your personal information. We may share it only with:

  • Service providers (e.g., payment processors, email platforms, hosting providers).

  • Legal or regulatory authorities when required by law.

  • Business transfers if our business merges, is acquired, or sold.

4. Cookies & Tracking

Our website uses cookies and similar technologies to:

  • Improve website functionality.

  • Analyse performance and traffic.

  • Deliver tailored content and marketing.

You can adjust your browser settings to refuse cookies, though this may affect your site experience.

5. Data Security

We take reasonable steps to protect your information from unauthorised access, misuse, loss, or disclosure. However, no online transmission is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access and request a copy of your personal information.

  • Request corrections or updates.

  • Request deletion of your data.

  • Opt out of marketing communications.

To exercise these rights, contact us at [insert email, e.g. hello@emmamoore.coach].

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to read their policies.

8. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

10. Contact Us

If you have any questions about this Privacy Policy, please contact:

Emma Moore Coaching
Email: hello@emmamoore.coach
Website: https://emmamoore.coach